Terms for this site and Pierline service.

Effective August 25, 2026.

Introductory offer

While one of the 10 introductory spots remains, qualifying residential pools with an available early-October route opening receive a standard startup visit, $189 per month for the first three months, and $219 per month beginning with month four. Eligibility, service availability, scope, and price are confirmed in a written quote after photo review.

Estimates, acceptance, and payment

An estimate request or photo upload does not create a service agreement or charge. You accept service by checking the acceptance statement and typing your full name under the current written quote. That quote, its pool-specific note, the displayed service terms, and the recorded acceptance receipt form the written service agreement. Recurring work begins only after Pierline confirms scheduling and you separately provide any required payment authorization. Card details are collected on Stripe’s secure hosted pages; Pierline does not store the card number.

Standard recurring scope

• One scheduled service visit each week, including months with five service days.
• Surface skimming; brushing walls, steps, and the waterline; and emptying accessible skimmer and pump baskets.
• Pool-floor inspection and light spot vacuuming when the cleaner or debris conditions require it.
• Water testing plus routine liquid chlorine and muriatic acid needed for normal balancing.
• A visit recap with the completed checklist, water readings, notes, and one pool photo.

Conditions and work outside the monthly price

• The pool must have safe access and operating circulation and filtration equipment. Equipment problems may pause normal service until corrected.
• Salt, stabilizer, calcium products, phosphate treatment, algaecide, specialty chemicals, green recovery, and unusually high chemical demand require separate approval.
• Heavy leaf or debris cleanup, filter disassembly and cleaning, repairs, draining, acid washing, and licensed work are not included.
• A holiday or unsafe-weather visit is moved when practical and documented; Pierline-caused missed visits are rescheduled or credited.
• A visit blocked by a locked gate, loose pet, unsafe condition, or unavailable water or power is documented and is not automatically credited or rescheduled.

Cancellation

Service is month to month. Cancelling in the customer account stops future weekly visits immediately and initiates cancellation of connected recurring billing without owner approval. You may also contact Pierline for help. Charges for work already performed and any refund adjustment are handled under the accepted written agreement.

Photo safety and acceptable use

Submit only exterior photos you are authorized to share. Do not enter unsafe areas, stand on equipment, open equipment, or photograph people or unrelated private information. Do not misuse the site, submit false information, or interfere with other users.

Accuracy and law

Service areas, pricing, and availability can change. Use of this site does not guarantee acceptance for service. California law governs these terms.